Refund and Return Policy

At Wishmo.pk, we strive to ensure that you are completely satisfied with your purchases. However, if for any reason you’re not happy with your order, we offer a simple and transparent refund and return process to make things right.

We accept returns and offer refunds under certain conditions, ensuring that your shopping experience is hassle-free.

Returns:
We accept returns on products that are defective, damaged, or not as described on our website. If you receive an incorrect or damaged item, please contact our customer service team immediately, and we will arrange for a return or exchange. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when it was received.

Refunds:
Once we receive your returned product, we will inspect it and notify you of the approval or rejection of your refund. If your return is approved, we will process your refund to the original payment method within a reasonable time frame. Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider.

Non-Returnable Items:
Certain products, such as perishable goods, hygiene items, or customized products, are not eligible for returns or refunds. We recommend checking the product details and descriptions carefully before making your purchase.

How to Return an Item:
To initiate a return or exchange, please contact our customer service team at support@wishmo.pk or call us at +92 (XXX) XXX XXXX. Provide your order number, details of the product, and the reason for your return. Our team will guide you through the return process.

Return Shipping Costs:
In cases where the product is faulty or we’ve made an error in your order, Wishmo.pk will cover the return shipping costs. However, if the return is due to personal preference or a change of mind, the customer will be responsible for the return shipping fees.

Exchanges:
If you wish to exchange an item for a different size, color, or product, please contact us as soon as possible. We will guide you through the exchange process and help ensure that your new item is sent out promptly.

We want to make sure you’re completely satisfied with every purchase from Wishmo.pk. If you have any questions or need assistance, our customer support team is here to help.

Thank you for choosing Wishmo.pk!